ESET is an IT Cybersecurity company that offers Anti-virus and Firewall products.
Tools and Technology – Salesforce, CPQ Steelbrick, Dell Boomi ETL tool, NetSuite.
Task detail– CPQ to handle -New business, Renewal, Upsell, Downsell, Multi-tiered discounting- Partner, Distributor, Government/Education, Quantity based etc, various quote template for global selling and approval process. This was slow and somewhat limited in NetSuite which then converted to SFDC. The product master was integrated with external system for licensing feature.
Location – San Diego CA, Pune(India)
Business Value – 1 system for Sales and CPQ, Simplified product structure, Reduced timing for quotation process, Scalable and Robust business system.